Terms of service
Custom Order Policy
Order Confirmation Form to be completed within 48 hours of purchase to being processing your order.
Click her to complete the Order Confirmation Form
All custom wigs, signature collection wigs, and wig services are made to order based on the client’s selected specifications.
Once your order is placed:
• Production begins immediately
• Processing time starts at checkout
• Orders cannot be changed or canceled
• Orders are non-refundable
Custom orders are created based on:
• Cap size
• Length
• Texture
• Color
• Style
Because each unit is made specifically for you, we do not accept returns or issue refunds on custom products.
Processing times for custom orders are listed on the product page and in our Shipping Policy. Shipping time is separate from processing time.
Terms & Conditions
By completing your purchase with Nxtensions, you agree to the following:
• You authorize this charge
• You confirm that all information provided is accurate
• You acknowledge that all custom and made-to-order items are final sale
• You agree to our Shipping Policy, Return & Refund Policy, and Custom Order Policy
• You understand that processing time begins once your order is placed
• You understand that shipping time is separate from processing time
By checking the agreement box at checkout, you confirm that you have read and accepted these terms.